What We Do
Our compassionate and dedicated support team contacts utility companies and organizations for you. We notify them of your loss and close any accounts left open in your loved one's name.
Trusted Connect offers this service for free and believes that everyone deserves a helping hand during one of the most difficult times in life. Our goal is to save you time and relieve you from those difficult conversations.
Who Can We Help?
- Are you overwhelmed with tasks to complete and/or have time constraints?
- Are you authorized to shut off utilities/close accounts on behalf of your loved one? (Ex. Parent, child, grandparent, grandchild, sibling, spouse, or domestic partner of the decedent)
- Is it difficult for you to speak to anyone on the phone or in person about the death of your loved one?
If you answered yes to these questions, Trusted Connect is here to help you.
How It Works
Through our partnerships with utility companies and funeral homes, we can help you to shut off and close up to five of your loved one's utilites in a few simple steps.
- Click BEGIN to be directed to our secure request form.
- Fill out the required information.
- Sign the certificate of Identity/sworn statement.
- Submit the form and receive a confirmation.
We then have the closing bill sent to your address so that there are no open accounts left in your loved one's name.
Safe and Secure
Trusted Connect provides you with peace of mind by ensuring that your information is safe and secure. We use military-grade encryption with cutting edge security technology to provide the strongest VPN encryption between your device and our server.
Preparer must be one of the following:
- The parent or legal guardian of the person who has passed away and known as the decedent.
- A child, grandparent, grandchild, sibling, spouse, or domestic partner of the decedent.
- A member of a law enforcement agency or a representative of another governmental agency, as provided by law, who is conducting official business.
- A party entitled to represent the decedent as a result of a court order.
- An attorney representing the decedent or the decedent’s estate, or any person or agency empowered by statute or appointed by a court to act on behalf of the decedent or the decedent’s estate.
- A funeral director ordering on behalf of the decedent’s family.
Click below to begin our secure process.Begin
Secure encryption is used in all handling of information.